Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
Get in touch with us or a referral agency.
If you call or email our foodbank, we can talk through your situation and put you in touch with a relevant local agency. The local agency can also provide further support if needed. Agencies we work with include Age UK Lancashire, Carers Link Lancashire, Children and Family Wellbeing Service, CAP Debt Help, Citizens Advice, Home-Start in East Lancashire, Hyndburn and Ribble Valley CVS, and Ribble Valley Borough Council Housing. You can also call the Help through Hardship helpline.
Arrange a visit to the referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
Bring your foodbank voucher to your nearest foodbank centre.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink, and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our foodbank centres offer a cafe-style environment, and our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions, our FAQ’s page may help, or feel free to give us a call.